The IBPS Clerk CSA 16th Recruitment 2026 Notification has been released by the Institute of Banking Personnel Selection (IBPS) for Customer Service Associate (CSA) posts under CRP CSA-XVI for vacancies of the 2027-28 recruitment year.
A total of 11,403 indicative vacancies have been announced across participating public sector banks. Eligible graduates can apply online from 01 August 2026 to 21 August 2026.
Candidates should check the IBPS Clerk eligibility, age limit, application fee, state-wise vacancies, exam pattern, selection process and important dates before submitting the application form.
IBPS Clerk CSA Recruitment 2026 Overview
| Particulars | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Post Name | Customer Service Associate (CSA) / Clerk |
| Recruitment | CRP CSA-XVI |
| Vacancy Year | 2027-28 |
| Total Vacancies | 11,403 Posts |
| Application Mode | Online |
| Job Category | Latest Sarkari Jobs |
| Official Website | IBPS |
IBPS Clerk Recruitment 2026 Important Dates
| Event | Date |
|---|---|
| Notification Release Date | 01 August 2026 |
| Online Application Start | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Last Date for Fee Payment | 21 August 2026 |
| Application Correction Window | 2 days after registration closes |
| Pre-Examination Training | September 2026 |
| Prelims Admit Card | September 2026 |
| Prelims Exam | October 2026, Tentative |
| Prelims Result | November 2026 |
| Mains Admit Card | November 2026 |
| Mains Exam | December 2026, Tentative |
| Provisional Allotment | March 2027 |
| Age Reference Date | 01 August 2026 |
IBPS Clerk CSA Vacancy 2026
IBPS has announced approximately 11,403 indicative vacancies for Customer Service Associates for the 2027-28 vacancy year. Final allotment will depend on the actual vacancies reported by participating banks.
State-Wise Vacancy Details
| State | Vacancies |
|---|---|
| Uttar Pradesh | 1,731 |
| Karnataka | 1,414 |
| Maharashtra | 1,051 |
| West Bengal | 946 |
| Gujarat | 698 |
| Tamil Nadu | 675 |
| Madhya Pradesh | 570 |
| Bihar | 491 |
| Punjab | 481 |
| Delhi | 415 |
Candidates should check Annexure-I of the official notification for the complete state-wise and category-wise vacancy details.
Participating Banks
The participating banks include:
| S. No. | Bank Name |
|---|---|
| 1 | Bank of Baroda |
| 2 | Bank of India |
| 3 | Bank of Maharashtra |
| 4 | Canara Bank |
| 5 | Central Bank of India |
| 6 | Indian Bank |
| 7 | Indian Overseas Bank |
| 8 | Punjab National Bank |
| 9 | Punjab & Sind Bank |
| 10 | UCO Bank |
| 11 | Union Bank of India |
Note: Union Bank of India vacancies were marked as Not Reported (NR) in the provided vacancy details.
IBPS Clerk CSA Application Fee 2026
| Category | Application Fee |
|---|---|
| General / OBC / EWS | ₹850 |
| SC / ST / PwBD / ESM / DESM | ₹175 |
The fee is inclusive of GST. Candidates can make payment through online methods such as Debit Card, Credit Card, Internet Banking, IMPS, UPI, Mobile Wallet and Cash Card.
Any applicable bank transaction charges have to be paid by the candidate.
IBPS Clerk CSA Age Limit 2026
The age limit is calculated as on 01 August 2026.
| Criteria | Details |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
| Date of Birth | 02 August 1998 to 01 August 2006 |
Age Relaxation
| Category | Age Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC Non-Creamy Layer | 3 Years |
| PwBD | 10 Years |
| ESM / DESM | As per applicable rules |
| Widows / Divorced Women | As per applicable rules |
IBPS Clerk CSA Educational Qualification 2026
Candidates must fulfil the following eligibility requirements:
Graduation: Candidates must have a Bachelor’s Degree in any discipline from a university recognized by the Government of India.
Result Deadline: The candidate’s graduation result must have been declared on or before 21 August 2026.
Computer Knowledge: Candidates should have a certificate, diploma or degree in computer operations, or should have studied Computer/IT as a subject in High School, College or Institute.
Local Language: Candidates must be proficient in the specified local language of the State/UT for which they are applying, subject to the applicable Local Language Proficiency Test rules.
IBPS Clerk CSA Selection Process 2026
The selection process consists of the following stages:
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT), where applicable
- Provisional Allotment
- Document Verification
The final merit is prepared on the basis of marks obtained in the Mains Examination.
Candidates who have studied the specified local language in Class 10 or above and can provide the required certificate or marksheet may be exempted from the LLPT, subject to IBPS rules.
IBPS Clerk Prelims Exam Pattern 2026
| Section | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
IBPS Clerk Mains Exam Pattern 2026
| Section | Questions | Marks | Time |
|---|---|---|---|
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
Negative Marking
There will be a 0.25 mark deduction for every wrong answer in both the Preliminary and Main examinations.
IBPS Clerk CSA Salary 2026
The basic pay scale for the Customer Service Associate post is ₹24,050 to ₹64,480, along with applicable allowances and other benefits as per the rules of the participating bank.
The actual salary and allowances may vary depending on the bank, posting location and applicable service rules.
IBPS Clerk Application Correction Window 2026
IBPS will provide a 2-day correction window after the registration period closes.
Candidates can make permitted corrections by paying the applicable ₹200 correction fee.
Some important details cannot be changed after submission, including:
- Name
- Email ID
- Mobile Number
- State/UT
- Post Applied For
- Nationality
The State/UT selected during the application process is final, so candidates should check their choice carefully before submitting the form.
Documents Required for IBPS Clerk CSA Application
Candidates should keep the following documents ready:
- Graduation mark sheet or certificate
- Recent passport-size photograph
- Live photograph captured through webcam or mobile
- Signature
- Left thumb impression
- Handwritten declaration in English
- 10th/SSC certificate
- Valid identity proof
- Category certificate, if applicable
- Active mobile number
- Active email ID
IBPS Clerk CSA Exam Schedule 2026
The Pre-Examination Training (PET) is expected to be conducted online in September 2026 for eligible candidates belonging to reserved categories.
The Preliminary Examination is tentatively scheduled for October 2026, while the Main Examination is expected in December 2026.
The exact examination dates will be mentioned in the respective call letters issued by IBPS.
How to Apply for IBPS Clerk CSA Recruitment 2026?
Candidates can submit the application form by following these steps:
- Visit the official IBPS website.
- Open the CRP CSA section.
- Select the option to apply online for CRP-CSA-XVI.
- Complete the new registration using your basic details.
- Enter your personal and educational information.
- Upload the required photograph, signature, thumb impression and handwritten declaration.
- Upload the required 10th/SSC certificate.
- Capture and upload the live photograph as instructed.
- Carefully select your State/UT and bank preferences.
- Pay the applicable application fee online.
- Review the complete application form carefully.
- Submit the application before 21 August 2026.
- Download and save the application form and payment receipt for future reference.
Important Links
| Particulars | Link |
|---|---|
| Apply Online | Click Here |
| Check Short Notice | Click Here |
| Official Notification | Click Here |
| Query / Complaint Portal | Click Here |
| IBPS Official Website | Click Here |
IBPS Clerk CSA Recruitment 2026 FAQs
What is the last date to apply for IBPS Clerk Recruitment 2026?
The last date to submit the IBPS Clerk CSA 16th Recruitment 2026 online application is 21 August 2026.
What is the IBPS Clerk 2026 application fee?
General, OBC and EWS candidates have to pay ₹850, while SC, ST, PwBD, ESM and DESM candidates have to pay ₹175, inclusive of GST.
What is the IBPS Clerk 2026 age limit?
The minimum age is 20 years and the maximum age is 28 years as on 01 August 2026. Candidates must be born between 02 August 1998 and 01 August 2006, both dates inclusive.
How many vacancies are available in IBPS Clerk 2026?
Approximately 11,403 indicative vacancies have been announced for Customer Service Associates for the 2027-28 vacancy year.
What is the qualification for IBPS Clerk 2026?
Candidates need a Bachelor’s degree in any discipline from a recognized university. The final result must be declared on or before 21 August 2026, along with the required computer knowledge and local language proficiency.
What is the IBPS Clerk 2026 selection process?
The selection process includes the Preliminary Examination, Main Examination, Local Language Proficiency Test where applicable, provisional allotment and document verification.
What is the IBPS Clerk 2026 exam date?
The Preliminary Examination is tentatively scheduled for October 2026, while the Main Examination is tentatively scheduled for December 2026. Exact dates will be mentioned in the call letters.
When did the IBPS Clerk 2026 application form start?
The IBPS Clerk CSA-XVI online application process started on 01 August 2026.
